✨ General Spa Questions

  • We specialize in concierge‑style, results‑driven skincare with a luxury, personalized approach. Every treatment plan is tailored to your skin goals, lifestyle, and long‑term results.

  • If you’re unsure where to start, we recommend a complimentary Skin Goals Consultation. It ensures you’re matched with the right treatment pathway from day one.

  • Avoid active skincare (retinol, exfoliants, acids), tanning, and waxing for 48–72 hours before most treatments. If your service has specific prep, we’ll guide you in our welcome email.

✨ Facials & Skin Treatments

  • Most clients benefit from facials every 4 weeks. Acne or LED‑focused facials can be done every 2 weeks

  • We recommend waiting 12–24 hours to allow your skin to fully absorb the treatment benefits.

  • Yes — our acne‑focused facials, LED therapy, and targeted extractions help reduce inflammation, congestion, and breakouts.

✨ Microneedling

  • Most clients describe it as mildly prickly. We use professional numbing to ensure comfort.

  • A series of 3–6 sessions spaced 4–6 weeks apart delivers the best results.

  • Fine lines, acne scars, texture, enlarged pores, dullness, and overall skin rejuvenation.

  • Expect redness for 24–48 hours and a “tight” feeling for a few days.

  • My Skin Cosmetics Exosomes + Hyaluronic Acid

    • Youthful Radiance

    • Nourishing

    • Hydrating

    • Volumizing

    My Skin Cosmetics Exosomes + PDRN (Salmon Sperm)

    • Anti Aging

    • Energizing

    • Illuminating

    • Rejuvinating

    MC Cosmetics Exosomes + PDRN (Salmon Sperm)

    • Anti Aging

    • Energizing

    • Illuminating

    • Rejuvinating

✨ IPL Skin Rejuvenation

  • Pigmentation, sun damage, redness, broken capillaries, and uneven tone.

  • Our Sharplight DPC Pro IPL is safe and highly effective for lighter skin tones (Fitzpatrick I–III), and can be used cautiously on some medium skin tones (Fitzpatrick IV). For deeper skin tones (V–VI), IPL is NOT recommended.

    Your Fitzpatrick skin type will be assessed during consultation.

  • Most clients see results in 1–3 sessions, spaced 4 weeks apart.

    • Photofacial (IPL): Think of this as an "Eraser" for discoloration. It uses light to target specific pigments like sunspots or redness.

    • Microneedling: Think of this as a "Builder" for the skin. It uses tiny needles to stimulate the production of new collagen and elastin to improve the skin's physical structure.

✨ Laser Hair Removal

  • Typically 6–8 sessions, spaced 4–6 weeks apart for the face and 6–8 weeks for the body.

  • It feels like a quick snap — very tolerable. Our technology includes built‑in cooling for comfort.

  • Yes — shaving is recommended. Avoid waxing, plucking, or threading.

✨ Aftercare & Results

  • Some treatments show immediate glow, while others (like microneedling or IPL) build results over weeks.

  • Heat, sweating, active skincare, and sun exposure for 24–72 hours depending on the service.

  • Ensure that sunscreen is always part of your skincare routine.

    You will be given guidance on what to pause, what to add, and how to support your results at home.

  • Ensure that sunscreen is always part of your daily routine. SPF 50 is recommended.

✨ Booking & Policies

  • You can book online anytime through our secure booking portal.

  • We require 24 hours’ notice to avoid a cancellation fee.

  • Yes — we offer curated treatment pathways and series pricing for long‑term skin goals. Check out our VIP Packages page.